Personal Training Policies
Sessions canceled with less than 24 hours notice will be charged 100% of the session price.
1:1 & 1:2 sessions canceled with less than 36 hours notice will be charged 50% of the session price.
In emergency circumstances, late cancellations will be offered an opportunity to make up their session, in a small group session, if one is available. Charged equal to the price of the original session. Missed sessions must be rescheduled within 7 days of the original session, it is the responsibility of the client to rebook their missed session.
Whenever possible please reschedule small group sessions to future dates instead of canceling the session. Please only book sessions you are able to attend, no holding spots.
Unused sessions expire 60 days after the purchase date unless you’ve informed your coach beforehand that you need an extension.
Sessions must be paid for before they are scheduled unless you’ve informed your coach you will be paying day-of.